Collection and Storage of Personal Information

All psychologists, provisional psychologists or counsellors providing counselling and psychotherapeutic services at Cairnmillar are required to keep case notes about matters or information gained in individual, joint or family sessions.

Cairnmillar collects information from the forms that are completed when attending the service, or through information provided by the person or agency referring clients to the service and information gained in the sessions. All information collected by Cairnmillar is stored as written case records, electronic files and/or computerised data records.

The data collected is used to monitor contract performance accountability and to provide trends in service delivery and other social indicators. Cairnmillar may, from time to time, enter into contracts with other agencies who might specify similar accountability requirements. Our Privacy Statement also covers those contracts.

Under Cairnmillar’s funding agreement to provide counselling services to the Commonwealth Department of Families, Community Housing and Indigenous Affairs (FaCSHIA), Cairnmillar is obliged to provide information and statistical details about our services through an electronic data collection system called FaCSLink.