Psychology Practice Receptionist/Medical Receptionist

North Melbourne



Come and work in a dynamic environment where you are a valued member of the team. The Cairnmillar Institute is offering an exciting opportunity for a dedicated and  passionate front line administrator to join our growing and busy clinical practice across our 4 clinics (Dandenong, Hawthorn East, North Melbourne or CBD). Work in a cohesive admin team to provide exceptional customer service and a quality experience for clients, clinic staff and clinic placement students. In addition to mainstream reception duties, you will be supporting a range of clinic administrative tasks due to the size and nature of our clinics/business.

About us

Established over 60 years ago, The Cairnmillar Institute is a not-for-profit organisation that is solely focused on the advancement of better mental health through education, research and treatment in the field of psychology, counselling and psychotherapy.

Cairnmillar is now one of the largest trainers of post graduate psychologists and counsellors in Australia. We offer an excellent range of clinic services across our four clinic sites as well as remote access.

We pride ourselves in offering a supportive and enjoyable collegial workplace.

Why Join Us?

  • We are small enough to feel part of an inclusive “work family” and large enough for opportunities to grow and shine.
  • Competitive salary with packaging options - Based on experience, expertise & qualifications.
  • Great team culture – We are a supportive and diverse team with openness to sharing knowledge, laughs and time with each other.
  • Employee assistance program


About You

You are a natural organiser and administrator who has a passion for client interaction and excellence in service. You are interested in the field of mental health and helping others connect to the assistance they need whilst respecting and protecting their privacy and potential vulnerability. You have strong communication skills and enjoy being adaptable whilst managing interpersonal relationships with clinicians, student clinicians and clients. You ideally have had previous experience working within a clinical environment, managing bookings, billing and exposure to Medicare claiming. You are highly computer literate and love using your knowledge to improve efficiency.


If this sounds like you we would love to hear from you!


Applications close: 2022; For full Position description please email  along with your application (CV and cover letter) to


If you would like a position description, please email

For more information you are welcome to contact Elise Wald on 9813 3400, or




Cairnmillar Institute promotes the following values: collaboration, compassion, integrity, professionalism and respect and promotes behaviours that are consistent with these values at all times. Cairnmillar Institute is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve.